COVID-19: A message to our community around safety measures we are undertaking

Dear Valued Customers & Partners,

Like every business, we are very concerned about the impact of the COVID-19 virus. We are reminded of the important role we will together play in providing safe quality food to the Canadian public and our responsibility to ensure the food supply chain remains as strong as it is today.

Our actions and decisions follow the recommendations from the Public Health Agency of Canada and local authorities. We want you to know:

  1. Our manufacturing facility is fully operational and all precautionary measures are being taken to ensure the health and safety of our employees, customers and partners.

  2. Our staff have been instructed that they are not permitted to come to work if they are unwell or where they have been instructed by medical authorities to self-isolate.

  3. We have requested staff to postpone or cancel in-person meetings with customers and suppliers that can be handled by teleconferencing or other means.

  4. We are working closely with all of our partners in the supply chain to ensure safe product fulfillment and will promptly advise you if any problem or potential disruption is caused by the pandemic.

We will continue to follow the recommendations of the Public Health Agency of Canada and we will keep you informed about the latest developments so you can shop with peace of mind. To learn more, visit the Health Canada page on Coronavirus (COVID-19) prevention.

Please take care of yourself and your family. Together, we will come out of this stronger and united. Hopefully the time to prepare for our summer exchanges will come soon.

President,

Custom Food Packaging

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